Warranty & Repair
Boulder Creek Engineering, LLC warrants its products to be free of defects in materials and workmanship for a period of one (1) year from the purchase date. Defective product received by Boulder Creek Engineering during the warranty period will be repaired or replaced at our option. You must pay shipping to and from Boulder Creek Engineering.
This warranty does not cover damage resulting from negligent installation, improper operation, or unauthorized repair or modification. Removal of the product heat shrink voids this warranty. Boulder Creek Engineering makes no other warranty of any kind, expressed or implied. In no event shall Boulder Creek Engineering be liable for incidental or consequential damages.
For warranty service, please contact Boulder Creek Engineering for a Return Merchandise Authorization (RMA) number. Product must be shipped to Boulder Creek Engineering with dated proof of purchase (your receipt).
We can repair your product after the warranty period for a reasonable charge for parts and labor. You must pay shipping to and from Boulder Creek Engineering. Please contact firstname.lastname@example.org for a cost estimate on non-warranty repairs before sending product to us. If you decide to have your product repaired, we will assign a Return Merchandise Authorization (RMA) number before you ship your product.